Returns & Exchanges
We want you to love your eco-friendly products, but if you're not 100% satisfied, we offer a 30-day money-back guarantee on all our sustainable goods. Simply reach out to our team to initiate a return and we will help make things right for you and the planet.
Return Process
- 1.Contact Our Support Team
Send an email to our customer support with your order number and the reason for your return to receive a return authorization.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring the products are unused and in a condition suitable for donation or recycling.
- 3.Ship It Back
Affix the provided shipping label to your box and drop it off at your nearest Australia Post location or scheduled pickup point.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will process a full refund to your original payment method within 5-10 business days.